Best in Europe

We were awarded 'Best Water Treatment & Legionella Services Provider - Europe' at the UK Enterprise Awards 2020

Fully Approved

Approved by all major appraisal bodies related to the control of legionella bacteria in hot and cold water systems.

Affordable

We offer a 5-year price freeze to our customers. Saving 25% on normal uplift in return for their commitment.

Free Software

We provide our award winning Sci-cloud e-Monitoring software free of charge to all contract customers

National Coverage

We have offices in Sheffield & London and work with clients throughout the UK including Scotland & Wales

European Advisors

We provide consultancy and legionella response services to various clients throughout Europe

Learn a little about us!

We are here to help, contact us now!

Customer Promises

We recognise our customers are key to the success of our business. We work hard to deepen our relationships with our customers and partners to support their evolving needs, as well as the needs of the customers they serve. Our customer promises are what our customers can expect from us!

Commitment

We understand, respect and value our customers, taking an interest and the time to listen. Open and honest, we keep customers informed about what matters to them.

Simplicity

We keep things simple for our customers. There are a lot of complicated words and phrases used in water treatment but we explain what we are doing and what needs doing at a level our customers can understand and appreciate.

Innovation

We keep innovating to improve the services we offer to our customers. There are frequent new products in our industry that can help our customers be more efficient and save costs. We ensure we are at the forefront of these new technologies and communicate unbiased advice to our customers.

Excellence

We achieve high quality in everything we do, committing to excellence in how we do business. Highly professional, we offer exemplary customer service.

Proactivity

We resolve problems quickly and can be trusted to do what we say. We take responsibility to put things right, collaborating with our partners to drive a swift resolution.

Where did sci-tech water treatment come from?

We are a mixture of Doctors, Microbiologists, Scientists and Engineers brought together in the single aim to provide unparalleled service to our clients across the UK and Europe. We have over 20-years’ of experience in providing innovative solutions to our clients water treatment and legionella compliance requirements.

Don’t get tied down into lengthy and expensive contracts with other water treatment providers! We are so confident in our own ability that we don’t do contracts. If for any reason you aren’t happy with our service, and we are unable to resolve it for you, you can leave any “agreement” we have in place by simply providing an email with 1-months notice!

Are we delivering on our promises?

Each year we conduct a customer survey to find out how we are performing against our promises and measure customer satisfaction of our service.

In May 2021, we achieved an overall customer satisfaction rating of 98%. This means that almost all of our customers are highly satisfied with the service they receive from us.

Would you be happy to renew your contract with us based on your experience so far?
Yes 100%
Were you recommended to us from one of our current clients?
Yes 98%
How satisfied are you with our service?
Exceptionally Happy 100%
How do our prices fair compared to other companies?
Cheaper 97%
How good are we at communicating to you, both when needed and at a level that you understand?
Very Effective 96%
What about your expectations, how are we performing?
Exceeding Expectations 97%
Would you confidently recommend our services to other companies?
Definitely 100%

Our team

Meet the team dedicated to you

Lee Roome

Managing Director

Dr. Chris Rivers

Compliance Manager

Dean Goodwin

Operations Manager

Sharon Smith

Business Co-Ordinator

Finley Mitchell

Graduate Chemist

Paul Higgins

Sales Manager

We Will Help You Every Step Of The Way